Privacy policy
Last Updated: May 26, 2025
Neuroframe Sp. z o.o. ("we", "us", "our") is committed to protecting the privacy of our users ("you", "your"). This Privacy Policy describes how we collect, use, store, and protect personal information when you interact with our AI-powered image generation services. By accessing our platform at neuroframe.me, you acknowledge and agree to the data practices outlined in this document.
Information We Collect
We gather information you provide directly, such as contact details during account registration or service inquiries. Our systems automatically collect technical data including IP addresses, device characteristics, and usage patterns through cookies and analytics tools to optimize platform performance and user experience.
How We Use Information
Personal contact information enables us to manage user accounts, deliver service notifications, and provide customer support. Technical data helps us enhance system security, develop our AI technologies, and improve interface functionality. Aggregated usage statistics inform our product development roadmap and service enhancements.
Third-Party Service Providers
We utilize established payment processors to handle financial transactions securely. When making purchases, you'll be directed to these specialized payment platforms to complete transactions. These third parties process payment information according to their own privacy policies - we do not store sensitive payment details on our servers.
Data Sharing Practices
We do not sell or trade user information. Disclosure may occur in specific circumstances to: (1) service providers essential to our operations; (2) comply with legal obligations or regulatory requests; or (3) protect the rights, property, or safety of our platform and users. Any sharing is limited to the minimum necessary information required.
Security Safeguards
We implement industry-standard security measures including encryption protocols and access controls to protect your information. While we employ comprehensive security practices, no electronic transmission or storage method can be guaranteed 100% secure. Users are responsible for maintaining the secrecy of their login credentials.
Policy Updates
We may periodically update this policy to reflect service changes or legal requirements. The current version will always be available on our website with the most recent revision date. We encourage users to review this policy regularly to stay informed about our privacy practices.
Contact Us
For any privacy-related questions or requests regarding your personal data, please contact our team at info@neuroframe.me. We are committed to addressing your concerns promptly and transparently.